Positive Signs Bookings Coordinator
Full-time Monday to Friday – 35 hours across 5 days a week.
Job Description
Positive Signs Bookings Coordinator
Location
Initially at Upminster office then Hybrid working with 3 days office based once training has been completed.
Purpose
- Provide BSL Interpreting/English and a wide range of Language Service Provision to Deaf people across our Interpreting and Employment teams.
- Working across all Positive Signs teams at Positive Signs, you will manage and prepare scheduling rotas for all in-house and freelance staff as well as manage contracts through our bookings platform to prepare weekly reports and schedules. Ensuring the completion of booking requests within agreed margins and timescales.
- You will deal with all booking requests from customers via telephone, email, SMS, video calls, and face-to-face meetings, arranging appointments and managing rota/schedules of in-house and freelance staff.