POSITIVE SIGNS LTD – COOKIE POLICY

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Policy, https://positivesigns.uk/privacy-policywhich sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Who we are

This website is operated by Positive Signs Ltd a company incorporated in England and Wales under company number 05590456. Our registered office is at 8 High Street, Brentwood, Essex, England, CM14 4AB. For more information see https://positivesigns.uk/contact-us.

Our website

This cookie policy relates to your use of our website, https://positivesigns.uk/ .

Cookies

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us improve our site and recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, and traffic & location data. This information helps us to improve our functionality and collecting information about you. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

Consent to use cookies and changing settings

We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (eg use our check-out process, use our Client and LSP log-in).

You can withdraw any consent to the use of cookies or manage any other cookie preferences by clicking on the cookie notification banner icon on any page on our site. It may be necessary to refresh the page for the updated settings to take effect.

Our use of cookies

The table below provides more information about the cookies we use and why:

The cookies we useNamePurposeWhether cookie is essential for us to provide you with a service that you have requested and whether we will seek your consent before we place the cookie
Hubspot functional cookie__hs_opt_out This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to opt out of cookies. It contains the string “yes” or “no”. It expires in 13 months. Yes
Hubspot functional cookie__hs_do_not_track This cookie can be set to prevent the tracking code from sending any information to HubSpot. It contains the string “yes”. It expires in 13 months. Yes
Hubspot functional cookie__hs_initial_opt_in This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode. It contains the string “yes” or “no”. It expires in seven days. Yes
Hubspot functional cookie__hs_cookie_cat_pref This cookie is used to record the categories a visitor consented to. It contains data on the consented categories. It expires in 13 months. Yes
Hubspot functional cookiehs_ab_test This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before. It contains the id of the A/B test page and the id of the variation that was chosen for the visitor. It expires at the end of the session. Yes
Hubspot functional cookie<id>_key When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page. It contains an encrypted version of the password so future visits to the page will not require the password again. It expires in 14 days. Yes
Hubspot functional cookiehs-messages-is-open This cookie is used to determine and save whether the chat widget is open for future visits. It is set in your visitor’s browser when they start a new chat, and resets to re-close the widget after 30 minutes of inactivity. If your visitor manually closes the chat widget, it will prevent the widget from re-opening on subsequent page loads in that browser session for 30 minutes. It contains a boolean value of True if present. It expires in 30 minutes. Yes
Hubspot functional cookiehs-messages-hide-welcome-message This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed. It contains a boolean value of True or False. It expires in one day. Yes
Hubspot functional cookie__hsmem This cookie is set when visitors log in to a HubSpot-hosted site. It contains encrypted data that identifies the membership user when they are currently logged in. It expires in one year. Yes
Hubspot functional cookiehs-membership-csrf This cookie is used to ensure that content membership logins cannot be forged. It contains a random string of letters and numbers used to verify that a membership login is authentic. It expires at the end of the session. Yes
Hubspot functional cookiehs_langswitcher_choice This cookie is used to save the visitor’s selected language choice when viewing pages in multiple languages. It gets set when an end user selects a language from the language switcher and is used as a language preference to redirect them to sites in their chosen language in the future, if they are available. It contains a colon delimited string with the ISO639 language code choice on the left and the top level private domain it applies to on the right. An example will be “EN-US:hubspot.com”. It expires in two years. Yes
Hubspot functional cookie__cfruid This cookie is set by HubSpot’s CDN provider because of their rate limiting policies. Learn more about Cloudflare cookies. It expires at the end of the session. Yes
Hubspot analytics cookies__hstc The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). It expires in 13 months. No
Hubspot analytics cookieshubspotutk This cookie keeps track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor. It expires in 13 months. No
Hubspot analytics cookies__hssc This cookie keeps track of sessions. No
Hubspot analytics cookies__hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. It expires in 30 minutes. No
Hubspot analytics cookies__hssrc Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. It contains the value “1” when present. It expires at the end of the session. No
Google Analytics cookies_gaUsed to distinguish users.No

Third party access to the cookies

The cookies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy:

  • Google Analytics (Google Inc.) – Google Analytics is a web analysis service provided by Google Inc. (“Google”) – http://www.google.com/analytics/learn/privacy.html. Google have developed the Google Analytics Opt−out Browser Add−on. The add−on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt−out Browser Add−on does not prevent information from being sent to the website itself or to other web analytics services
  • HubSpot is a web analysis service provided by HubSpot, Inc. (“HubSpot”). HubSpot utilizes the Data collected to track and examine the use of the Services, to prepare reports on its activities and to share them with other services. HubSpot may use the Data collected to contextualize and personalize the ads of its own advertising network.

How to turn off all cookies and consequences of doing so

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website. 

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

How to contact us

Please contact us if you have any questions about this cookie policy or the information we hold about you.

If you wish to contact us, please send an email to [insert email address] or text to 07940 410777.

Do you need extra help?

If you would like this notice in another format (for example: audio, large print, braille, BSL format) please contact us (see ‘How to contact us’ above).

Changes to this policy

This policy was published on [insert date] 2021.

We may change this policy from time to time, when we do we will inform you via email.